Eze Group | Services
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EZE Concierge

Need any help? Give the EZE Group Concierge team a call. Our leisure specialists are on hand with all the information, advice, bookings, reservations and recommendations you’re looking for. What’s more, EZE Concierge is there for you seven days a week if you have an enquiry about your Credits or how to best use your subscription.

A call to the EZE Concierge team gives you immediate access to an expert in their field. Maybe you have a very specific request or an unusual enquiry. Our one-to-one service will help you get what you want without the hassle!

You can contact the team to help you book tickets for shows, sporting events, concerts and attractions. Or maybe you would like us source an educational or cultural break, indulgent spa or pampering experience? Perhaps we could organise a very special gift for a loved one or work colleague?

The Red Carpet Experience

At EZE Group, we’re here to make up feel special. From the moment you pick up the phone to our Concierge team, we’re there for you.

The details on our Client Profile Questionnaire will help us to select what’s right for you. Knowing you and knowing what you want means that we can provide you and your family with a truly five-star service.

When you come to book a holiday for example, our Dynamically Packaged Holiday System puts you in the driving seat. Brochure dates, carrier contracts or hotel agreements do not restrict us in any way. You choose where you want to go, from which preferred airport and what type of hotel you would like to stay in. You can even tell us which airlines you prefer not to use. We do the rest based on the budget you wish to spend.

As we roll out our Red Carpet Lounges, you will be able to enjoy the taste and security of home in a far away destination. Local representatives are on hand to help you plan your holiday with services including:

holiday and travel advice and support

local information

free translation

internet, printing and business services

free drinks and snacks


VIP service, tickets and excursions


discovering the unusual

medical and accident support

theft and lost property assistance

local and national tax advice

flowers, cakes and gifts service

table reservations